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The pack an auditor asks for, already built.

Every document, record and date an audit tests, collected as you work and exported the way the person reading it expects.

The Dallo dashboard, with registration progress and upcoming dates

The businesses and tools Australian operators already run on.

  • NAB
  • Uber
  • Employsure
  • Metricon
  • Hnry
  • My Care Space
  • MYP
  • Jim's Mowing
  • Youfoodz
  • Equals

Why audit week is chaos

The work was done. Proving it was done is the part nobody budgets for.

Incident
Register
Service
Agreement
Where is the signed copy?three places, none of them agree@marcus.wI know we did it. I cannot find the proof.

The evidence exists, somewhere

Email, a shared drive, a filing cabinet and someone’s laptop, and no list of what should be there in the first place.

Complaints procedurev2 finalv2 FINALprocedure-final.docxprocedure-final-v2.docxprocedure-FINAL-new.docxprocedure-use-this.docx@elena.mWhich one of these do I hand over?

Nobody knows which version is current

Four copies of the same procedure, three of them edited, none of them dated by anyone who can vouch for it.

Evidence located9 of 31Requested in the roomtwo items nobody can produce@priya.rWe lost six weeks preparing for one day.

You find the gaps in the room

The first time you learn something is missing should not be while an auditor is waiting for it.

How the pack is built

Not a week of collecting. Three things happening continuously, so the pack is current on any day somebody asks for it.

Evidence lands where it belongs

A signed agreement, an incident record, a training certificate or a meeting minute goes into the account against the clause it evidences, not into a folder named after the month. The list of what should be there comes from your registration groups, so it is a list of your obligations rather than a generic checklist.

The Dallo document library with approval status against each file The Dallo client list with compliance scores against each provider

One current copy, with a trail behind it

Every document has a version, an owner and an approval date, and the old versions stay in the history rather than in a second folder. When an auditor asks what changed and when, the answer is in the record instead of in somebody's memory.

The Dallo team view with roles and access against each member The Dallo document library with approval status against each file

Hand it over in one piece

The pack exports as a single indexed set, organised by the standard rather than by your filing habits, with a contents page an auditor can work from. You can share it read-only instead, which is usually the better answer when a review runs over several days.

The Dallo dashboard listing active work and upcoming audits The Dallo team view with roles and access against each member

What it covers

What it collects

The records a review actually tests, gathered as the work happens rather than in the fortnight before.

  • Signed agreements
  • Incident and complaint records
  • Training and screening
  • Meeting minutes

What it keeps straight

The part a shared drive cannot do: which copy is current, who approved it, and what it is evidence of.

  • Versions and approvals
  • Evidence mapped to clauses
  • Dates and expiries
  • Gaps as they open

What you hand over

One pack, indexed the way the person reading it works, with nothing written on the day.

  • An indexed audit pack
  • Read-only access
  • An outstanding-items list
  • A pack that stays current

Why providers prepare this way

The alternative is six weeks of searching for records you already have, and finding out in the room about the ones you do not.

Built as you go

Evidence lands against the clause it answers, not in a folder.

Indexed for the reader

Organised by the standard, not by how you name folders.

Gaps found early

A missing item is named weeks out, not in the room.

Ready on any given day

Export the whole pack, or share it read-only, in one action.

Figures shown are illustrative. Each panel describes how Dallo is built, not an outcome it guarantees, and no tool can promise an audit result.

Enterprise-grade security, as standard.

Read the security overview

ISO 27001

Certified information security management.

SOC 2 Type II

Controls tested across a full audit period, not a single day.

Privacy Act

Participant records handled to Australian Privacy Principles.

Essential Eight

Hardened to the ACSC Essential Eight baseline.

Dallo helps you meet your obligations. It does not replace them, and no software can guarantee a regulatory outcome. Dallo is not affiliated with, endorsed by, or acting on behalf of the NDIS Quality and Safeguards Commission or the Aged Care Quality and Safety Commission.

Aged care provider

“The auditor read our incident procedure back to us and it described what we genuinely do. That had never happened before.”
Read the story

Quality Lead Melbourne Allied Health

Melbourne Allied Health

Allied health

“We were paying a retainer to chase our own paperwork. That line is gone from the budget.”
Read the story

General Manager Harbourline Health

Harbourline Health

Residential aged care

“Nothing lands as a surprise any more. We stopped keeping a spreadsheet of spreadsheets.”
Read the story

Operations Lead Rosewood Aged Care

Rosewood Aged Care

Before the review

The questions operators ask us in the weeks before an audit opens.

What goes into the pack?

Your policies and procedures, your registers, worker records, signed agreements, training and screening evidence, and anything else your registration groups oblige you to hold. The list is built from your groups rather than from a generic checklist, so it reflects what you will actually be asked for.

Can I bring in what I already have?

Yes. Upload your existing records and Dallo maps them against the clauses they evidence, then tells you what is covered, what is thin and what is missing. You keep everything you brought.

Can an auditor or a consultant look at it directly?

Yes. The pack can be shared read-only, so whoever is reviewing it sees the current version of every document and the history behind it rather than asking you to email the latest copy.

How far ahead should I start?

Ideally you do not start at all, because the pack is built as you work. Where a review is already booked, Dallo will tell you what is outstanding today so the remaining time goes on the gaps rather than on the search.

What if the standard changes before my audit?

The daily check picks it up and names the documents affected, so a mid-preparation change to a clause shows up as a short list of things to update rather than as a surprise in the room.

Does this guarantee I will pass?

No, and nothing honest would claim to. An audit tests how your service actually operates, not only what is in the file. What this removes is failing on the paperwork when the work itself was done.

Talk to us

Walk into the review with the pack already built.

Start free, and see what your evidence list looks like today.

  • No credit card to start
  • Setup in minutes
  • Built by practising auditors
The Dallo dashboard listing active work and upcoming audits

Certified standards. Verified practices.

  • GDPR Compliant
  • ISO 27001:2022