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A policy suite that fits what you actually do.

Dallo writes the policies and procedures for your service types, your sites and your people, then keeps them current when the standard moves.

The Dallo dashboard, with registration progress and upcoming dates

The businesses and tools Australian operators already run on.

  • NAB
  • Uber
  • Employsure
  • Metricon
  • Hnry
  • My Care Space
  • MYP
  • Jim's Mowing
  • Youfoodz
  • Equals

Why the template pack fails

Every provider buys one. Almost none of them survive contact with an auditor.

Template
Pack
Procedure does not match the servicethe auditor asked how it works here@nadia.bHalf of this describes a service we do not run.

It was written for somebody else

A generic pack describes a generic provider, and an auditor is reading it against the services you actually deliver.

[Insert provider name][Insert site][Insert role][Insert date]Actually tailored3 of 24@elena.mI have been editing the same document for three weeks.

Find and replace is not adoption

Swapping a name into a Word file leaves procedures nobody in the building follows, which is exactly what gets tested.

Practice standardsv3v49 policies now out of datenothing in the folder said so@priya.rWe bought the pack in 2023 and never touched it again.

It ages the day you buy it

The standard moves and the file does not. Nothing in a folder tells you which clause it no longer meets.

How the pack is written

Three passes over the same answers. What comes out is a document set with your name in it because it was written for you, not because it was pasted in.

It asks what you deliver

Which services, at which sites, with which workers, and who makes the decisions. Those answers decide which policies you need at all, because a pack that covers services you do not run is as much of a problem at audit as one with gaps in it.

The Dallo client list with compliance scores against each provider The Dallo dashboard listing active work and upcoming audits

The documents write themselves

Governance, risk, incident management, complaints, worker screening, privacy, and the procedures that sit under each. Every clause is written against the standard it answers to, with your services and sites named in the text rather than left as a field to fill in.

The Dallo document library with approval status against each file The Dallo team view with roles and access against each member

You adopt it, and it stays current

Nothing is your policy until you approve it. Once you do, the document is versioned with a full history, and when the standard changes Dallo re-drafts the affected sections and tells you what moved rather than leaving you to find out.

The Dallo team view with roles and access against each member The Dallo document library with approval status against each file

What it covers

What it writes

The document set the standards expect, drafted against your service types rather than a generic provider.

  • Policies and procedures
  • Risk and governance
  • Worker screening
  • Incident and complaints

What it keeps track of

The part a folder of Word files cannot do: knowing which version is current and who signed off on it.

  • Version history
  • Approvals and owners
  • Standards that moved
  • Review dates

What you end up with

Documents you can hand over and defend, in the format the person reading them expects.

  • An export-ready pack
  • Clause references
  • Coverage against the standard
  • A pack that stays current

Why providers stop buying templates

The alternative is a pack bought once, edited for a fortnight, and quietly out of date by the time anyone reads it back to you.

Written for your services

The answers decide the documents, so nothing arrives blank.

Drafted, not templated

Each document is written against the clause it answers to.

Re-checked when the rules move

A clause changes and the affected documents are flagged.

Versioned, with a history

Who approved what, and when, without a folder of copies.

Each panel describes how Dallo is built, not an outcome it guarantees. Generated documents are drafts you approve and adopt, and they are not legal advice.

Enterprise-grade security, as standard.

Read the security overview

ISO 27001

Certified information security management.

SOC 2 Type II

Controls tested across a full audit period, not a single day.

Privacy Act

Participant records handled to Australian Privacy Principles.

Essential Eight

Hardened to the ACSC Essential Eight baseline.

Dallo helps you meet your obligations. It does not replace them, and no software can guarantee a regulatory outcome. Dallo is not affiliated with, endorsed by, or acting on behalf of the NDIS Quality and Safeguards Commission or the Aged Care Quality and Safety Commission.

Aged care provider

“The auditor read our incident procedure back to us and it described what we genuinely do. That had never happened before.”
Read the story

Quality Lead Melbourne Allied Health

Melbourne Allied Health

NDIS provider

“We went from six weeks of audit prep chaos to none. Everything the auditor asked for was already in the pack.”
Read the story

Operations Manager BrightPath Support Services

BrightPath Support Services

Residential aged care

“Nothing lands as a surprise any more. We stopped keeping a spreadsheet of spreadsheets.”
Read the story

Operations Lead Rosewood Aged Care

Rosewood Aged Care

About the documents

What operators want to know before they let software write their policies.

Are these my policies, or Dallo's?

Yours. Dallo drafts them from your answers and nothing becomes a policy until you approve it. You can edit any clause, and the edited version is the one that is stored, versioned and exported.

Can I edit what it writes?

Every document, at any point. Edits are kept with a full version history, so you can see what changed, who changed it and when, which is usually the first thing an auditor asks about a document.

What happens when the standard changes?

Dallo re-checks the pack against the standard every morning. When a clause moves, the affected sections are re-drafted and flagged for your approval, and the previous version stays in the history rather than being overwritten.

Is this legal advice?

No. These are compliance documents drafted to the published standards, not legal advice, and they do not replace a lawyer where you need one. Complex or contested situations still warrant a person, and you are free to bring one in and share the pack with them read-only.

I already have a pack. Can I bring it in?

Yes. Upload what you have and Dallo maps it against the standard, tells you which clauses are covered, which are thin and which are missing, then drafts only the parts that are not already there.

What happens to the documents if I leave?

They stay yours. The whole pack can be exported at any time, including on the way out, and it is never shared outside your account.

Talk to us

Stop editing somebody else's policies.

Answer the first questions free, and see the pack it writes for your services.

  • No credit card to start
  • Setup in minutes
  • Built by practising auditors
The Dallo dashboard listing active work and upcoming audits

Certified standards. Verified practices.

  • GDPR Compliant
  • ISO 27001:2022